Episode 12: Crafting the Perfect Customer Journey: Building a Comprehensive 14+ Point Experience from Lead to Loyal Customer that we coined The 14 Point Conversion Impact System by SELF-MADE

Self Made Mentors

Published on: 28/11/2025

Discover how to build a powerful, automated 14-point customer journey that turns leads into loyal customers and long-term advocates. Learn the essential stages of the customer experience, how to map touchpoints intentionally, and how automation can elevate retention, conversions, and brand loyalty. Perfect for entrepreneurs, network marketers, and small business owners ready to scale with systems that work.